QTE Manufacturing Solutions is Now Part of Mastercam
Welcome to Mastercam
We are thrilled to officially welcome you as a direct customer of Mastercam, and we could not be more excited to have you as part of the growing Mastercam community of over 450,000 users.
This transition brings you the same trusted team you have worked with, now backed by Mastercam’s expanded resources, innovation, and support. We are here to help you succeed and grow, every step of the way.
We are here to help!
You now have a direct line of support to a broader network of Mastercam experts.
Here are a few ways to get technical support:
- Submit a Ticket: my.mastercam.com/submit-case (note that you will be prompted to log-in to myMastercam first)
- Email Support: [email protected]
- Phone Support: (888) 396-4870 Business Hours: 8:00am – 5:00pm CT
For new sales inquiries, please contact our Sales Team: [email protected]
For licensing or invoicing questions, please contact Customer Service: [email protected]
For training registration and support questions, please contact our Training Team: [email protected]
Access exclusive customer resources including our global user forums, comprehensive knowledge base, and free downloads from tech exchange. Get 24/7 training through Mastercam University and connect with manufacturing experts worldwide.
Need help with Mastercam? The best way to get fast, expert support is through myMastercam. Simply log in to your account and submit a support ticket. It is quick, easy, and ensures your request goes to the right place.
Additional Resources
Events
Blog
Read about the latest industry events and new Mastercam resources on our blog page.
Product Training
Learn about open enrollment courses and detailed class descriptions. We offer both in-person and virtual training options.
Frequently Asked Questions
Your account manager has not changed. You will continue working with the same team you know and trust.
Support is now handled by Mastercam.
Submit cases at my.Mastercam.com/submit-case
Billing has been updated, and a customer email was sent with details about the new payment procedures.
If you would like to receive that information again, please click here to request it.
To ensure smooth processing of future payments, please update your records. All payments —including any outstanding invoices—should now be directed to Mastercam using the following updated payment information:
Important Payment Information:
- Payee Name: CNC Software, LLC
- Bank Name: Nordea Bank Abp
- Account Number: 4179493001
- Routing Number: 026010786
- SWIFT/BIC Code: NDEAUS3N (for international payments)
Any training you had scheduled will continue as planned, now supported by Mastercam. Your maintenance agreement will transfer, ensuring you keep access to training, support and resources. Please watch for communications and work with your account manager to confirm details and next steps.