Mastercam CONNECT
Annual maintenance and support program providing product updates, priority technical support, and other exclusive benefits.
It’s not just a service — it’s a partnership that ensures you’re always equipped with industry-leading technology. Mastercam CONNECT is a comprehensive maintenance and support program that provides access to the latest software releases, expert technical support, and educational resources that keep your operation at peak performance.
Stay Ahead with the Latest Releases
Mastercam CONNECT gives you access to all software updates, including major releases at no additional cost. You'll always have the most current version of Mastercam with automatic updates and patches, giving you immediate access to new features and industry-leading technology that keeps you competitive.
Priority Technical Support
Get help when it matters most with direct access to certified specialists and the quickest response times for critical issues. Our comprehensive troubleshooting assistance, local support, and extensive knowledge base access ensure you can minimize downtime and keep production moving smoothly.
Access to Early Adopter Program
Stay ahead of the curve with exclusive access to early adopter programs, helping shape future Mastercam releases before public availability. Test new features first, provide development feedback, and gain a competitive advantage by implementing innovations before your competitors have access.
Access to Mastercam University
Develop team skills through Mastercam University's extensive self-paced, on-demand courses spanning from beginner to advanced skill levels, all included with your maintenance plan. Accelerate team development while boosting operator efficiency through comprehensive skill building and Mastercam certification preparation that advances careers.
Mastercam Tech Exchange Access
Download practical resources developed by Manufacturing Lab experts, including generic machine posts, step-by-step tutorials, signature part files, and comprehensive tool libraries. Work smarter with proven strategies from manufacturing experts and solve challenges faster using ready-to-implement solutions you can apply immediately to your production.
The Mastercam CONNECT Advantage
Benefit |
With Mastercam CONNECT |
Without Mastercam CONNECT |
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Software Updates Major updates twice per year; All service packs included |
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Priority Technical Support Live phone support during business hours |
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Early Adopter Program Access Beta programs and early releases |
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Tech Exchange Access Sample files, projects, tool libraries, standard post-processors, component libraries |
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Mastercam University Access Full on-demand training for novice and expert users |
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Knowledge Base Articles Quick tips and how-to articles |
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Annual Deburr License Normally $1,750 |
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Annual License Reconfiguration Normally $1,500 |
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Annual Lost/Stolen/Broken License Replacement Normally $1,500 |
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Annual 30-day Subscription to the product of your choice Normally additional costs apply based on configuration |
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Annual Dedicated Technical Webinar Not available without Mastercam CONNECT |
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Mastercam User Certification Normally additional costs apply |
Ready to Maximize Your Mastercam Investment?
Complete this form to get in touch with your Mastercam representative and learn more about Mastercam CONNECT.
Additional Resources
Drivers and Utilities
Download drivers and utilities that have been tested and released by Mastercam.
System Requirements
See the recommended system configurations for Mastercam.
Translators
Mastercam supports the import and export of several file formats.
Security
All current information on existing security vulnerabilities associated with Mastercam