Measuring the Mastercam Experience
Users play a critical role in the success of any software package, and it’s no different at Mastercam. Using new processes and finding ways to leverage existing technology, CNC Software has begun testing its software with real world users, both in-person and remotely.
Beginning with Mastercam X6, CNC Software has taken a hands-on approach to testing the quality and usability of its software with live usability tests. These tests allow Mastercam team members to review user performance measured against predefined goals that show strengths and weaknesses in the software, everywhere from interface and workflow design down to how individual features work.
Reseller and user participation is a key component to the testing process at CNC Software. If you would like to participate in an upcoming usability study, either remotely or in person, please fill out our Usability Study Participation Form. If you are chosen to participate, you will be contacted to schedule an appointment.
If you have questions regarding the process, you may e-mail them to UserExperience@Mastercam.com.