Mastercam Distributor Profile – Q&A with InterCAM-Deutschland
When the 250,000th license of Mastercam was installed, the honors went to German distributor InterCAM-Deutschland and Reseller Unicam Software GmbH. While thrilled to have been part of such a historic event, the reward comes as no surprise; InterCAM-Deutschland has been recognized as a leading distributor of Mastercam throughout Western Europe winning awards in recent years for its success.
Not only is it the only distributor for all of Germany (selling through an established Mastercam Reseller network), InterCAM-Deutschland also distributes to Mastercam Resellers in Austria, Netherlands, Belgium, and Luxembourg. The company has made Mastercam available to customers in the mechanical engineering, automotive, tool and mold, and contract manufacturing industries ever since its founding in 1991. We spoke to the Marketing Manager to learn more about the company.
What Mastercam services do you offer customers?
As a distributor of Mastercam, we don’t have direct contact with the customers. We have sales partners who offer services like training and onsite visits. We offer call-in support to our sales partners. For example, we can give them information about licenses and installations, and we can also give them technical support when they need it. Our sales partners are Mastercam Resellers, visiting the customer, looking at the problems that the customer has, and trying to find a solution.
What’s the latest or most exciting customer application you have?
The most exciting customer application we have is with Stangl & Co. GmbH Präzisionstechnik. They produce a sports car milled with Mastercam. Roding Automobile GmbH is a part of Stangl & Co., and it’s an exceptional company known for construction and stability.
As an experienced service provider, they double up with regular manufacturing and engineering prototypes for future-oriented concepts with lightweight carbon structures. Among them is the Roding Roadster, a sport’s car. Stangl & Co. manufactures parts for the Roding Roadster, and being highly precise is elemental. Some of these parts are, for example, the wishbone and the wheel carrier. Both are milled with Mastercam. I think this is a really cool project. We actually made a video about it – the project and the sport’s car.
What’s your favorite feature in Mastercam?
I did ask our technical support department, because they know better than me. They like the 2D Dynamic Milling feature, Model Prep, and the Dynamic transform feature.
What are you looking forward to?
We are proud that the 250,000th installation of Mastercam happened in Germany, and we’re looking forward to the next big number. We’re also excited about Mastercam 2021. Our technical support department is looking forward to the latest innovations.
What are some challenges/opportunities you find that are unique to your region?
A challenge in our region is that we have many competitors who sell CAM software. The CAD/CAM market in Germany is highly competitive. We have a great sales partner network here, though. We have eight partners located in different parts of Germany, so we can be near to customers in all different regions to provide onsite support.
What are some unique issues that you can solve as a local support hub for Mastercam?
We as InterCAM-Deutschland can offer a great environment for Mastercam customers because we have a shop floor with our own machines. We can plan our own marketing activities, and we can focus and specialize to the needs of the German market to produce our own content, like product videos or success stories.
Do you sell any other products besides Mastercam?
We also sell Moldplus, which is a software for Mastercam that offers a range of convenient options for all industries that work with surface and solid models, such as model and prototype construction or mold-making in the aerospace industry. We also have a software called MDM. It stands for Manufacturing Data Management, and it’s specially adapted for Mastercam. All documents related to production can be efficiently and intelligently managed with this product.
For more information about InterCAM-Deutschland, visit https://www.mastercam.de/.
To locate an authorized Mastercam Reseller in your local area, click here.