Tech Tips and FAQs (Frequently Asked Questions)

Click on a section title below to browse its topics.

Installation & System Requirements

• What versions of Mastercam are supported in Windows Vista? Do any settings have to be modified to get it to run correctly?
• Important Mastercam X2 Installation Precautions: Read before uninstalling Mastercam X.
• I am receiving "Error 1904" messages when installing X2 on a 64-bit machine. How can I fix this?
• I am receiving a "Update Manager - Error" message when attempting to update X2. How can I fix this?
• What method should I choose for installing Mastercam X2?
• What are the system requirements for running Mastercam X2?
• Can I continue to run my current version of Mastercam after installing X?
• I want to COMPLETELY uninstall Mastercam X2 from my system. How can I do that?
• Will my current C-Hooks work with Mastercam X2?

HASPs and NetHasps

• What is a HASP?
• Updating the HASP or NetHASP.
• Installing the SIM drivers.
• Network licensing and NetHASP.
• My NetHASP server is running Windows 2003 Service Pack 1, and I can’t connect to it. What do I need to do?
• Why do I get a "HASP not found (15)" error when starting Mastercam? I checked, and my HASP is still connected.

Frequently Asked Questions (FAQs)

• Frequently Asked Questions about AutoCursor
• Frequently Asked Questions about General Selection
• Frequently Asked Questions about Machine Definitions
• Frequently Asked Questions about Control Definitions

Tools and Toolpaths

• How do I import a tool from a MCX file?
• Slow Generation and Regeneration of Toolpaths.
• How do I import a Operation from a MCX file?
• How Do I Save HST Operation Parameters to Default Operations Libraries?
• How do you convert a spline to arcs in Mastercam X?

Post Processors

• Can I override the Control Definition settings in a post processor ?
• How do I change the name of my NC file?
• How do I change the default path for my NC files?
• How do I select a different post
• Moving machine definitions, control definitions, and posts to a network

File Converters and Translators

• Can I convert files from other programs? What formats are supported?
• How do I convert parts that have been created with other programs?
• How do I tell which Mastercam version created this .MCX file - X or X2?

Machine & Control Definition

• Inch and metric machine definitions
• Frequently Asked Questions about Control Definitions
• Frequently Asked Questions about Machine Definitions
• Moving machine definitions, control definitions, and posts to a network

Zip2Go

• How do I use Zip2Go to submit files to Technical Support?

Backplot

• When I backplot there is a flashing or trailing tool image, why?